In order to promote the development of the cable industry healthy and rapid development, specification ofcable pin after the market, so as to ensure the cable for ship production enterprises, owner of the shipyard andcommon interests, to ensure that the entire market orderly, but also highlight the need for light company advocates gold service. Our company will do the following provisions of the after sale service measures, hope customers valuable advice, give us the greatest support and cooperation.

Purpose: to establish a cable customer service, perfect service system, to meet the needs of customers.

Two, specific measures:

1, improve the service network: to set up offices in the national, city, prefecture level city, office of personnelassigned by company; the office is responsible for the after sale service corresponding area; maintenance personnel by the company of professional training, the technical department examination approval certificates,if there are special problems of senior engineers sent my company address.

2, resources: the company established advisory hotline and customer service hotline, technical departmentregular guidance and training to all service personnel; and to the service personnel are equipped withadvanced detection and instrument maintenance tools.

3, a clear customer service service record system: in order to better serve customers, we ask service personnel at the completion of each customer service and then fill the service record, and ask the customer signature, supervision in order to service personnel work.

4, establish a return visit to the system: the company specifically responsible for customer service, trackingservice return, to listen to the demands of our customers, the cable products, and timely feedback.

5, service content: when the quality from the customer or opinions within 24 hours to resolve scheme.

To our common interests, the bright company will be high-quality products and excellent service to return the old and new customers at home and abroad of the trust and support, and sincerely hope that new and old customers with more valuable advice, regular communication, in order to improve product quality and betterservice quality.